Vermont Department of Child and Family Concerns & Complaints

About this resource

This complaint department is not foster specific. 

The state of Vermont would like you to share your complaint with the worker or supervisor. Then if your complaint isn't resolved, follow the steps below. 

Family Services Division: Contact the director of the district office you're working with. You can also read the brochure A Guide to Sharing Your Concerns.
If the issue is still not resolved, please contact the DCF Consumer Concerns Team:
Email: [email protected]
Mail: Consumer Concerns Team, Commissioner's Office, Department for Children and Families, 280 State Drive, HC 1 North, Waterbury, VT  05671-1080

Please include your phone number and mailing address on any written correspondence. For more detailed steps see the website linked above. 

Eligibility