Ombudsman (Complaints)
Utah Office of Child Protection Ombudsman (OCPO)
About this resource
The Office of Child Protection Ombudsman (OCPO) is an independent office created to investigate complaints about DCFS. OCPO addresses your concerns by "working with DCFS to facilitate solutions, build upon best practices and strengthen service delivery."
You may contact OCPO at any time. Below is Utah's instructions for filing a complaint if you have unresolved concerns with DCFS:
Discuss your concern with your caseworker or his/her supervisor
If not resolved, contact your DCFS Regional Office:
Eastern Region – (435) 722-6550
Northern Region – (801) 397-7640
Salt Lake Valley Region – (801) 253-5720
Southwest Region – (435) 865-5600
Western Region – (801) 374-7013
Or follow link for an interactive map to find the DCFS office (linked) nearest you
If still not resolved, contact the state office at [email protected] or (801) 538-4208
If still not resolved, contact the Office of Child Protection Ombudsman at (801) 538-4589 or, email [email protected] to report your concern online.