Ombudsman (Complaints)

Texas: Foster Care Ombudsman

About this resource

Their help includes:

Making sure youth understand their rights while in foster care
Reviewing a youth's concerns about case-specific questions and complaints
With a youth's permission, working with other people to improve their care.

If you have a hearing or speech disability, call the toll-free Relay Texas service at 7-1-1 or 800-735-2989.
Online: Submit your question or complaint online.
Mail: Texas Health and Human Services Commission
Foster Care Ombudsman
P.O. Box 13247
Austin, TX 78711-3247

Eligibility

The team helps youth currently in foster care (up to age 18) get answers to questions and assists in resolving complaints about Health and Human Service programs.

Hours

8 a.m. - 5 p.m., Monday - Friday