Ombudsman (Complaints)

Hawaii: Office of Ombudsman

About this resource

The Hawaii State Ombudsman independently and impartially investigates complaints against state and county agencies and employees.

Neighbor island residents may call us using the following toll-free numbers:
Hawaii: 974-4000
Maui: 984-2400
Kauai: 274-3141
Molokai/Lanai: 1-800-468-4644

Upon dialing the appropriate number for your island, you will be asked to enter the extension number. Our telephone extension is 7‑0770, our fax extension is 7‑0773, and our TTY extension is 7‑0774.

Eligibility

Anyone who is a resident of Hawaii can make a complaint against state and county employees or organizations. 

Hours

We are open from 7:45 a.m. to 4:30 p.m. on weekdays, except for state holidays

Address

465 South King Street, 4th Floor
Honolulu, HI 96813
United States

(808) 587-0770
[email protected]
https://www.ombudsman.hawaii.gov/contact-us/